Terms & Conditions
General information
PERSIAN PEARLS CAVIAR
Elmehusene 206
2600 Glostrup
CVR No .: 42100609
Phone: 25555120
Email: info@persianpearls.com
Prices
At PERSIAN PEARLS CAVIAR, all prices are in Danish kroner and stated incl. VAT and taxes. We reserve the right to change prices from day to day without prior consent. Reservations are made for sold out items.
Payment
PERSIAN PEARLS CAVIAR accepts payment with VISA-Dankort, VISA, VISA Electron, Mastercard, PayPal, MobilePay, Bank transfer. Payment will only be deducted from your account when the item is shipped. All amounts are in DKK. Danish kroner and incl. VAT. Reservations are made for price errors and sold out / discontinued items.
Delivery
PERSIAN PEARLS CAVIAR strives to ship orders placed before 17 same day, order then shipped next business day.
We ship to all of Denmark. Shipping prices from DKK 80. Items will be delivered to the delivery address specified when ordering.
We do not deliver abroad and not to the Faroe Islands and Greenland.
Your goods are sent by Post Nord or GLS.
NOTE: If there is no space at the delivery point, the package will be moved to the nearest delivery point, which you will be notified of. If problems occur, contact customer service.
Items are delivered every weekday. Your item will be delivered 1-3 business days after ordering.
For certain goods, special delivery terms apply. The conditions will be stated specifically prior to the purchase of these items.
Right of complaint
A 2-year right of complaint is granted in accordance with the Purchase Act. Our right of complaint applies to defects in material and / or manufacturing. You can have the item repaired, exchanged, the money returned or a reduction in the price, depending on the specific situation. The complaint does not apply to errors or damage committed by incorrect handling of the product / service. You must complain in “reasonable time” after you have discovered the defect / error. PERSIAN PEARLS CAVIAR will cover return costs to a reasonable extent.
When returning, complaints and exercising the right of withdrawal are sent to:
PERSIAN PEARLS CAVIAR
Elmehusene 206
2600 Glostrup
Shipments are not received per. cash on delivery.
Refund
In the case of a refund, please enclose bank details in the form of account number and account number so that the agreed amount can be transferred. This information can be provided without risk per. mail or other electronic form as it is not sensitive information and will only be used for our fulfillment of the refund.
Right of withdrawal
There is a 14-day full right of return on items purchased in our webshop.
The period is calculated from that day;
– Where you receive the order.
Gets the last item in physical possession when it comes to an agreement on several different items, ordered in one order, but delivered individually or in several rounds.
– Gets the last batch, or last part in physical possession, when it comes to agreement of delivery of goods consisting of several lots / parts.
The first item in physical possession in the case of regular delivery of goods over a specified period.
Return costs must be borne by you.
Cancellation must be reported to us no later than 14 after the purchase and from the cancellation you must return the shipment no later than 14 days after. The notice must be given per. mail to info@persianpearls.com. In the notice, you must clearly state that you wish to exercise your right of withdrawal. If you want to send the item back to us, you must fill in the enclosed Return Form and send the item to:
PERSIAN PEARLS CAVIAR
Elmehusene 206
2600 Glostrup
You can not regret by simply refusing to receive the item without giving clear notice.
Goods except the right of withdrawal
The following product types are not included in the right of withdrawal:
– Products that are manufactured according to the consumer’s specifications or have a clear personal touch.
– Sealed goods which, for health protection or hygiene reasons, are not suitable for return and where the seal is broken after delivery.
Goods which, due to their nature, become inextricably mixed with others upon delivery.
Items where the seal is broken.
– Performed non-financial services if the provision of the service has commenced with the prior express consent of the consumer and recognition that the right of withdrawal ceases when the service is fully completed.
– Delivery of digital content that is not delivered on a physical medium, if the execution has begun with the consumer’s prior express consent and recognition thereof, that he or she thereby loses his or her right of withdrawal.
Newspapers, magazines or periodicals, however, excluding subscription agreements for such publications.
– Agreements entered into at public auction.
Goods that deteriorate or become obsolete quickly.
Return
You must return your order without undue delay and no later than 14 days after you have exercised your right of withdrawal. You must bear the direct costs of returning. Upon return, you are responsible